About Us

    Commitment to clients & Community

    SUCCESS FOR ALL

    We believe in success for all — our clients, our candidates and our communities. We know that success is important to both our associates and our clients. We want to be an integral part of that process

    We champion the pursuit of success for everyone – our clients, candidates, & communities. Understanding the significance of success to both our associates and clients, we aspire to be a crucial component of that journey.

    Who We Are

    MISSION

    Empowering individuals through meaningful work that leads to fuller lives, stronger organizations & richer communities.

    VISION

    To emerge as the leading & most respected staffing service in the communities we serve. We aim to be a trusted advisor to our clients, associates, and business partners.

    VALUES

    Volunteer |  Accountability |  Legacy |  Unbeatable |  Extraordinary |  Sustainability 
    VOLUNTEER
    Our time, talent & resources
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    ACCOUNTABILITY
    As we pursue our aspirations
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    LEGACY
    To impact others’ lives
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    UNBEATABLE
    As we collaborate & compete
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    EXTRAORDINARY
    In all we do
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    SUSTAINABILITY
    As we build for future generations
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    Where Commitment Meets Practice: Experience Our Values in Action

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    Leadership & Management Team

    Proud to be a

    Women/Minority Owned Business

    President & Founder
    Vice President of Client Services
    Vice President of Professional Services
    Director of Technical Services
    Brenda Sepulveda
    Marketing Manager
    Jessica Borkmann
    Elkhart, IN
    Kim Wilcoxson
    Clerical, South Bend
    Alison Smith
    Goshen, IN
    Magaly Ruiz-Robles
    Bimbo Bakeries
    Laura Kroetz
    South Bend, IN
    Mercedes Harris
    FDS Indianapolis, IN
    Erica Sliger
    NSG Niles, MI
    Nabor Mayorga
    Drive & Shine
    Juan Parra Vele
    Voyant Beauty
    Nate Konecny
    Business Development Manager
    Kimberly Snyder
    Business Development Manager
    Rebekah Mihelich
    Business Development Manager
    WBENC Certification

    2005124586

    NAICS Code

    561320, 561312

    UNSPSC Codes

    80111600, 80111700, 80111616

    NMSDC Certification

    IN01568

    NAICS Code

    561320

    State of Indiana

    MBE/WBE

    Our Reputation

    Net Promoter Score

    Data Collected February 2024 82%

    This score is not just a metric; it’s evidence of the trust and satisfaction our customers feel towards our brand. Achieving a favorable NPS underscores our dedication to service excellence and continuous improvement. It’s a vote of confidence from our valued customers, and it motivates us every day to uphold the highest standards of quality and innovation. 

    Testimonials

    1st Source has been a proud partner of Specialized Staffing Solutions for over 10 years and we have solidified that partnership with financial wellness programs for all of their employees. Specialized Staffing and their leadership are heavily invested in the success of their team members, inside and outside of the organization and have implemented one of the most successful financial wellness programs and support system that we have come across, definitely a model organization.
    Luis A. Zapata, MBA
    Luis A. Zapata, MBAVice President | 1st Source Bank
    Jacqueline and her staff are very committed to developing their team and to continuous improvement; they have adapted a number of LEAN tools and practices and are active in the Michiana Lean Network. They also commit an impressive amount of time and focus toward leadership training and improving their service to clients.
    Merritt Dilts
    Merritt DiltsVice President Business Resources | Center for Business Excellence
    I have had the privilege of working with Specialized Staffing over the last five years. They rank among the most people-positive companies I have interacted with, and from front line staff members to senior leadership, they exude passion for serving their clients. They live their values, strive for the highest standards, and are committed to professionalism in every relationship.
    Ritch Hockstetler
    Ritch HockstetlerChief Ideation Trailblazer | ULead

    Communities we serve

    Office Locations

    Bristol, IN

    Elkhart, IN

    Goshen, IN

    Grand Rapids, MI

    Indianapolis, IN

    Kalamazoo, MI

    Niles, MI

    South Bend, IN

    Indiana

    Elkhart
    Goshen
    South Bend

    Michigan

    Grand Rapids
    Kalamazoo

    Onsite Locations

    Bimbo Bakeries​

    Elkhart, IN

    Bimbo Bakeries

    Topeka, KS

    Drive & Shine, IN

    South Bend, IN

    Family Development Services

    Indianapolis, IN

    NSG/Pilkington

    Niles, MI

    Voyant Beauty

    Elkhart, IN