About Us

Commitment to clients & Community

SUCCESS FOR ALL

We believe in success for all — our clients, our candidates and our communities. We know that success is important to both our associates and our clients. We want to be an integral part of that process

We champion the pursuit of success for everyone – our clients, candidates, & communities. Understanding the significance of success to both our associates and clients, we aspire to be a crucial component of that journey.

Who We Are

Volunteer | Accountability | Legacy | Unbeatable | Extraordinary | Sustainability

VOLUNTEER

Our time, talent & resources

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ACCOUNTABILITY

As we pursue our aspirations

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LEGACY

To impact others’ lives

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UNBEATABLE

As we collaborate & compete

As we build for future generations

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Leadership & Management Team

Proud to be a

Women/Minority Owned Business

Jacqueline Barton

President & Founder

Rhonda Crosslin

Vice President of Operations

Taira Nelson

Vice President of Client Success

Emma Jordan

Vice President of Professional Services

Michelle Morey

Marketing & Communications Manager

Jamison Coffin

Director of Technical Services

Sales Support Specialist

Indiana & Michigan

Our Reputation

Net Promoter Score

Data Collected February 2024 82%

This score is not just a metric; it’s evidence of the trust and satisfaction our customers feel towards our brand. Achieving a favorable NPS underscores our dedication to service excellence and continuous improvement. It’s a vote of confidence from our valued customers, and it motivates us every day to uphold the highest standards of quality and innovation.

Testimonials

1st Source has been a proud partner of Specialized Staffing Solutions for over 10 years and we have solidified that partnership with financial wellness programs for all of their employees. Specialized Staffing and their leadership are heavily invested in the success of their team members, inside and outside of the organization and have implemented one of the most successful financial wellness programs and support system that we have come across, definitely a model organization.

Jacqueline and her staff are very committed to developing their team and to continuous improvement; they have adapted a number of LEAN tools and practices and are active in the Michiana Lean Network. They also commit an impressive amount of time and focus toward leadership training and improving their service to clients.

I have had the privilege of working with Specialized Staffing over the last five years. They rank among the most people-positive companies I have interacted with, and from front line staff members to senior leadership, they exude passion for serving their clients. They live their values, strive for the highest standards, and are committed to professionalism in every relationship.